General terms and conditions


Tine&co. d.o.o. Radenci, Gorenji Radenci 30, 8342 Stari trg ob Kolpi organizes and conducts various sports activities such as rafting, SUP, kayaking, cycling, etc.

**Cancellation Policy:** Cancellations up to two days before arrival are free of charge, cancellations one day before arrival incur a 30% charge of the total amount, and cancellations on the day of arrival incur the full charge of the total amount.

Tine&co. d.o.o. reserves the right to cancel an activity in case of bad weather or other unfavorable circumstances that could endanger the safety of participants.

In the event that Tine&co. d.o.o. Radenci cancels an activity, participants are entitled to a full refund.

If a participant does not wish to engage in the activity after receiving the equipment, or if the activity is shortened due to the participant’s poor physical condition, no refund will be provided.

Tine&co. d.o.o. Radenci is not responsible for injuries resulting from non-compliance with the instructions of the guide or the responsible person in the company.

Tine&co. d.o.o. Radenci is not responsible for lost, stolen, or damaged personal items.

Injuries that occur during the activity must be reported immediately to an authorized employee of Tine&co. d.o.o. Radenci. Tine&co. d.o.o. Radenci will provide first aid to the injured participant and direct them to the
nearest medical facility. Injuries reported later will not be considered, as it is not possible to determine the exact time and location of the injury.

Tine&co. d.o.o. Radenci photographs and records participants during the activity. Tine&co. d.o.o. Radenci reserves the right to use photo and video materials for promotional purposes.

Tine&co. d.o.o. Radenci reserves the right to charge for any damage caused to equipment, as well as for stolen or lost equipment.

**May 22, 2024**